Gateway Help And Support Knowledge Base
Gateway help? how can i order this http://support.gateway.com/s/Mobile/Q106/BladeK8F/2527738R/2527738Rmv.shtm or can i order it and how much would it cost http://support.gateway.com/s/Mobile/Q106/BladeK8F/2527738R/2527738Rtc.shtml click the second link ^
Gateway NV53A Notebook Please Help? Just reinstalled Windows 7 on my laptop and the driver for wireless internet (network adapter driver) is missing. At first so was the LAN driver but i fixed that. But none of the drivers from the gateway support site are working. What do i do
Help with gateway desktop computer? My computer's device manager has yellow question marks by -ethernet controller -pci simple communications controller -sm bus controller -video controller how can i reinstall them? the recovery cd is letting me do it. I'm on a gateway labtop right now. Also is there any way I can download it on here and then burn it to the desktop so it can work. Gateway support isn't helping me. Should i just bring it to comp usa and pay $99 for them to fix it. PLEASE HELP!!!! when i delete it and then reboot it, it is saying i need to use the internet to install them again. BUT THERE IS NO INTERENT ON THE DESKTOP how do i know what ethernet controller I need to get? my computer model on gateway doesn't have any ethernet downloads listed
Gateway Profile 3 Memory Upgrade? one of my relatives has a Gateway Profile 3 computer that he is trying to put some additional memory in. http://support.gateway.com/support/manlib/Profile/Profile3/8508183/8508183.htm He got one 512MB PC133 SDRAM but it is only showing 256MB available. he can live without the other 256MB if there is a hardware limitation of only 256MB per slot. The main thing, though, is he gets a warning/error when he boots about the system memory running at 100MHz and the physical ram being 133MHz (I don't have the exact error text). The computer still boots and works ok, but this is a keyboard response that needs taken every time he boots. Does anyone know how we can remove this message, since from the specs and support at Gateway we should be able to use PC133 in the computer? Gateway support hasn't been much help. I think it is AMI Bios version 2.01a
Webcam help for Gateway? My webcam, which is built-in, just all of a sudden quit working one day and I've been trying to fix it. I've done everything from the gateway support site and it still doesn't work. I've also tried disabling then enabling, uninstalling then reinstalling, but nothing seems to work. Can anybody help me? And NO STUPID REMARKS. Please make the answer legit and easy to follow. Thanks :)
Gateway laptop wifi help please please please? I reset my comp with the gateway disk and I lost most of my drivers including my wireless. I'm really a computer dummy I went to gateway support and find my laptop and there so many drivers. if anybody can help please give me direct links to download these drivers back please, including most important the wireless one. thank you so much. update: Hi i download the broadcom wireless thing on gateway support and it found my wifi but theres no connectivity and I think it said invalid IP address. what do I do? my laptop is gateway mx6214
Gateway laptop please help? I reset my comp with the gateway disk and I lost most of my drivers including my wireless. attach is the pic of what drives is missing. I'm really a computer dummy I went to gateway support and find my laptop and there so many drivers. if anybody can help please give me direct links to download these drivers back please, including most important the wireless one. Then i i download the broadcom wireless thing on gateway support and it found my wifi but theres no connectivity and I think it said invalid IP address. please help me, if needed my email is KevinLe2k7@yahoo.com please help. I can play $10 paypal (i know its not much but I dont have much) my laptop is gateway mx6214
How do I stop my computer from freezing!? PLEASE HELP! I just got a new job which requires me to have 24 hour computer access and all of a sudden my Gateway laptop which has windows vista keeps freezing up for no reason! I have tried 15 restarts AND shut downs and have even tried system restore and nothing seems to be working! Just when it seems like all is well it freezes on me. And no, gateway support did not help. Thank you for your answers!
gateway laptop help please lost drivers? I reset my comp with the gateway disk and I lost most of my drivers including my wireless. attach is the pic of what drives is missing. I'm really a computer dummy I went to gateway support and find my laptop and there so many drivers. if anybody can help please give me direct links to download these drivers back please, including most important the wireless one. thank you so much. my laptop is gateway MX6214 Hi i download the broadcom wireless thing on gateway support and it found my wifi but theres no connectivity and I think it said invalid IP address. what do I do?
Gateway GT4016 computer not starting and needs a system board.? I was in contact with Gateway and they said that I needed to purchase a KTBC51G system board. I did. When I went to replace the part, KTBC51G LF was on the system board. I am assuming these are two different system boards but needed to know from an expert (not gateway support-they know nothing!). I still switched out the system boards and this issue has not been resolved. Any help would be appreciated. Thanks! It sounds like it is starting up just fine. No beeps. I did notice since changing mobo that the light under the power button blinks 3 times amber then stops blinking. I really appreciate the help!
downgrade to windows xp from windows vista using gateway model gt5662? I have a gateway computer model # GT5662. I bought this computer about one and half yrs ago from HSN. I called the HSN support, MIcrosoft support, Gateway support. Noone helped me. They are always helpful, cheerful, ready to help when you are still not a customer:(..the moment you buy a system, you are last in the line to wait. This computer came with windows vista OS. I have always had problems with this system. Browsers are always frozen mostly. Dint have time to fix it till today. Can someone give me a step by step on how to downgrade to windows XP home edition(I own a licensed version). Let me know if I need to download or burn all drivers in a disc. I have seen online that after the downgrade is complete, there is usually some issues with the sound card. Dont want to end up having the same issue. Hence need the step by step instructions. Thanks in advance. B Hi, I need more step by step instructions on how to download linus by partitioning the HD? Thanks.
Gateway laptop mx8739 needs audio, video, ethernet, wireless, modem, drivers for windows xp home edition? this laptop originally came with windows vista home premium 32 bit op, 1gb ram, cpu is a dual core intel t2080 running at 1.73ghz, 1.73 ghz The windows vista runs like a dog with only 1gb ram. and i would like to be able to do a fresh install of windows xp home or premium and need the drivers for everything. Has anyone been successful in doing this? Gateway support says "NO" and will only give drivers for vista (which came with the restore discs which i had to burn myself which was the first thing i done with this laptop). Can someone PLEASE HELP me?
I bought my Gateway notebook computer from Best Buy, does anyone know where i can find the serial number? I purchased my computer about 3 years ago from Best Buy, the sticker on the bottom has rubbed off and I've tried several computer programs such as Belarc, Everest, etc to try to obtain my serial number and none of them work. My model is MT6451. Gateway customer service won't help me without my serial #. On a side note: the reason I need Gateway support is b/c my computer keeps giving me an error that my version of Windows Vista is not genuine (when i bought the computer, it already had Vista pre-installed on it). I've tried everything from trying to activate Vista, doing a system restore, and nothing is resolving the issue. I don't want my computer to shut down on me. If anybody knows how to fix the Vista issue, then the help is greatly appreciated also.
Where do I go to find out what network card driver I need for my Gateway MX6027? I went to the Gateway Support page and found a D00267-001-001.exe - Gateway Broadcom 440x 10/100 Integrated Controller. Is this the one? Here's the page I found it on: http://support.gateway.com/support/drivers/mydl.asp?tab=MY&os=Windows XP Thanks for any help you can offer. I need it because I can't use a network cable to attach to my high speed modem. Thanks. S/N T375A01007341
No sound is coming out of my gateway Laptop!! help!!? When i reformatted my laptop I installed a realtek ac97 audio sound card for my audio but it does'nt work, i guess it was'nt compatible with the laptop so i downloaded a sound drive from the gateway support, the AC-link conexant audio, i knew it was the right drive but when i installed it , it was always failed.. what do you think are there conflicts with the realtek and ac-link.. so should i uninstall first realtek and then install ac-link? i need answers please help!!
I am trying to burn a movie to a cd with a Gateway ....Help!!!!? I have a Gateway INtel 4, it say I have a DVD/CD-RW Drive(E:) under devices with removeavle storage. I downloaded a burn program , and have tried for two days to transfer a movie to a dvd+R 8x disc. The problem says I don't have a disc in the drive,so I All I can come up with is Copy to a CD, but I can't get access to Drive E.......I haven't found my computer book yet to see how to get Drive E to work and it's the only choice it gives me for burning a dvd. Can you help me? I called Gateway support and it said they filed bankruptcy and I couldn't get technical help from them. Thank you, and if you have more questions or want to give me step by step you can email me at auntkarendjjb@yahoo.com....... Has Windows XP If that helps you.....
I need help with reinstalling my gateway T-1625 operating system.? I've reinstalled it before and I ended up having to take it to Best Buy to have the geek squad install my drivers. I want to reinstall it to factory settings, as in taking everything (literally) off of my hard drive and then having to reset all my settings. I know this sounds weird but when it comes to my computer I have OCD. The main problem I have is that I can't get my internet to reinstall so I can't go to gateways support website and reinstall the drivers. I thought that maybe if I saved the internet driver on a floppy disk that after the re installation I would be able to reinstall the driver and get the rest of the drivers from gateways support website. P.S. The computer only came with one operating system disk. It is a Microsoft Windows Vesta Home Premium 32-bit disk. It does not have a bundle feature or anything of that sort. Wow burning the drivers onto a CD sounds much better. Now if someone could just tell me how...
!! GATEWAY TECH SUPPORT WON'T HELP ME!, I need the sound driver for a Gateway Laptop P-6822 for XP. Sigmatel I tried Intel's, Gateway's, everybody's drivers, none of them will install on my P-6822. I it is not a very common model at this point, but I am really dissapointed about Gateway's Tech Support, first they treated me like a thief because the serial number on my NEW laptop didn't show up on their database, and second, because the Laptop came up with that slow Windows Vista OS, which does'nt run smooth like XP not even in my 1.5ghz Core2Duo 2Gb Ram laptop...it takes like 5 minutoes just to load the startup screen!!! So finally I decided to get back everything to XP, and the computer run amazing!!, but I am unable to get the sound driver specifically to work, I've got everything else from manufacturer's site directly, but Sigmatel, IDT nor Gateway will give me tech support for this new chipset under XP!!! DOWN OLIGOPOLY!
Gateway Technical Support #? I just got a laptop, and its not even four weeks old yet, and its a gateway. It has recently crashed, due to who knows what (I haven't even gone on the internet with it yet!). I spent a large sum of money on this computer and it took a lot of saving. I am pretty bummed out, so if you could help me and give me the technical support number that would rock!
Will this Gateway laptop support these games (specfic laptop model and games in details)? http://www.bestbuy.com/site/Gateway+-+Laptop+with+AMD+Athlon%26%23153%3B+X2+Dual-Core+Processor+-+Cherry+Red/9568602.p?id=1218125776517&skuId=9568602&st=gateway%20laptops&cp=1&lp=4 Gateway laptop with AMD athlon X2 Dual core Processor The games that I want to know are compatible with this lap top are: Call of duty modern warfare 2 Left for dead 1 and 2 I may get this laptop for christmas but I want to know if it's compatible with these games because if it is it will work for me because it already has office etc. Thanks very much for any help given!!!!
This Pre-release version windows 7 home Premium will expire in 9 days? I need Help i been getting this Message for About a week now i called Gateway Support they said in 9 days your computer will crash and is crashing now but i think they just want my Money does anyone know what will happen in 9 days or does anyone know how do i fix this Issue Thanks! I Had Windows XP on It than Upgraded win 7 Home
I am told I have a "email file association issue" how do I fix this? when I try to download a file I get this security window that gives me the option to allow or not another software program in my computer that wants to open the file, if I allow it takes me to my canon program and of course that doesn't work for email attachments. I've called my ISP provider, Canon support, Gateway support, Webroot support, and none will help with this issue, can anyone help?
What is an Express Card reader? ? I have a Gateway M-Series laptop. I was reading some of the literature that came with it, and it said that my laptop has an Express Card reader built in. However, it doesn't say what this is used for. What is an Express Card reader? What is it used for? What can I do with it? Gateway support has been no help to me, and neither has the literature that came with the computer. Thanks!
Need to install Windows XP on a Gateway WinVista laptop. But the xp install disc can't find the hdrive. Help? The laptop is a Gateway MT6707. Ok, the reason for this is because most of my devices (midi controllers, and soundcards) doesn't have any available drivers for Vista. My last resort is to reformat and just to install win xp. The problem though, is that the hard disk is SATA, and booting up from the winxp installation disc can't seem to recognize it. I found a driver for the hard drive, but it seems to be designed only if you are in a WinXP WinVista shell. http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10022&model=11053&os=10406&type=10093 I've read a topic here in answers that I need to press F6 during the XP installation to point the installation program to a floppy that contains the drivers. The laptop doesn't have floppy drives. can someone help please? I really need to install xp. Thanks.
can I upgrade my Gateway laptop? here is the specs for my laptop: http://support.gateway.com/s/Mobile/Q106/MystiqueC/1008637sp48.shtml I want to upgrade to a faster processor , and more. Can anyone help?
I upgraded my windows 2000 to Xp and now when I play a movie/song/anything my speakers make a static sound.? I will put on a song and it would make a loud static sound all the way through the song, Plus if a song isn't on and I put my headphones on, I will hear none thing but static. Now I went through gateway support and downloaded the "Soundcard-thing" for Xp since I had the one from my windows 2000, and still it happens. One other thing when I put on any song and it happens I keep trying different songs/movies till the sound go away then it's ok for a bit. If I keep pressing movies and the loud sound disappear the movie plays perfectly - where I could still hear low static through my songs all the time. What can I do?????? Help Please
I recently had to reboot my Gateway MX6436 laptop computer, now the modem driver isn't working.? My computer won't recognize the modem driver! I've done some research and lots of people have had this issue. I managed to fix the sound driver (it wasn't working either), but the modem is undetectable! Has anyone else had this issue? I would LOVE a step-by-step answer. I've already tried to download the driver at support.gateway.com; I've also tried several other different sites. HELP!!
I can't find my Gateway Model on their website.? I have a Gateway Laptop and on the bottom of my Laptop it says "Model: SA6" and the S/N number they gave me on the bottom is only 11 characters when it should be 13 characters. Help me so I can download the drivers for it here: http://support.gateway.com/support/drivers/dlcenter.asp?cmpid=topnav
Gateway laptop upgrade questions? I currently want to upgrade my laptop, here are the specifications: http://support.gateway.com/s/Mobile/2008/Avalon/1015408R/1015408Rsp2.shtml I want to know the best video card I can get for It and RAM Your help is highly appreciated:) I also know that you can't get video card upgrades for laptops which sucks...umm but for the RAM could someone let me know what kind I would need to upgrade to 4GB? also If anyone know where you can trade in your laptop for a newer one that would be great too. okay so I found RAM I could upgrade to but I eed something that costs less http://www.tigerdirect.ca/applications/searchtools/item-details.asp?EdpNo=3175958&csid=ITD&body=REVIEWS#tabs
why my computer won't shut down? its a gateway 500x RETAIL, i installed a fresh copy of windows XP pro. but when i try to shut down it goes through the normal process but it restarts again, i though i had some errors in my system that's why i reinstalled windows but no luck whatsoever plus i can't find drivers for the audio and gateway support really sucks! also i tried to update the BIOS but it won't update HELP PLEASE!
Drivers for Gateway MFATXNIN NMZ 300L? Already tried at google.com and the following link http://support.gateway.com/support/drivers/dlcenter.asp?cmpid=topnav Gateway redirected the support to MPC and site does exist anymore. Please help...... The MPC site does NOT EXIST ANYMORE.
What Printers Does Gateway Laptop's Support? i have a gateway laptop mx8000 series and im looking to get a all in one canon printer but i was wondering if the laptop would work with it im not sure any help works thanx guys
I need audio driver for win7? i have a Gateway (notebook model MX7120) and i have had win7 on it for a while but i cant get any audio on it that's all i need iv tryed the windows updates and Gateway support and i have not had any good results if any body can help me i will appreciate it my notebook is model MX7120
speakers problem "no audio output device installed:? Hello, I have a Gateway NV series notebook and my speakers quit working for some reason. When I run my mouse over the little speaker in the bottom right it says "no audio output device installed." I tried to d/l an updated driver but said I had the newest driver. I tired to get on Gateway support but I can't get anywhere without my serial number(which is rubbed off)...HELP Thanks
View Mng. Error screen.. please help? I had a View mng. error screen pop up, it requested that i send an error report, which i did. And now i cannot view any images on my computer, thumbnails, avatars, what have you. in place of the images is a box with shapes in it, triangle square. and circle. Gateway support team said to go to restore to earlier date, which my computer said there werent any restore points, and i could pan to an earlier month.. what can i do. Please dont say i have to reformat..
What happened? Can it be restored?? Okay, I feel like a total idiot! I don't know what happened, but when I tried to turn on my computer, it said that Windows did not install properly. So I called Gateway support and they told me to put in the Operating System disk. The rep said it would restore things back to the way they were.. but it brought me back to the way things were before we added programs and downloaded pictures... and so on. My question is, is there any way for me to get things back? Pictures and stuff? Sorry I am not being very specific, but I don't know much about computers...apparently. Any help would be appreciated. And please no smart-a$$ comments. I've already admitted to being computer illiterate. Thanks
Gateway mx6421 setup did not find any hard disk drives installed, help? Hi, I have a Gateway mx6421 and I am trying to install windows XP on it. The hard drive is wiped but when I try to install the disc the message "Set up did not find any hard disk drives installed in your computer" comes up. I have tried to slipstream the Sata controller drivers on a winXP disc but when I go to the website I do not see the drivers for it! Here is the Gateway website-- http://support.gateway.com/support/drivers/search.asp?st=pn¶m=5956 I attempted to install the Motherboard drivers but before I wiped the hard drive it said that it did not have an AMD processor so it could not install the drivers, it has an intel processor and I couldn't find the drivers for that one either. So please help me. How can I install windows XP if I can not find the sata drivers to slipstream onto a new XP disk? Thanks
Gateway desktop will not boot past the BIOS screen. HELP!? The gateway splash screen shows on the computer, but it will not get past that. I tried pressing F1 quickly to get to the BIOS menu, and that didn't work. Next, I pressed F10 (that's the boot menu), and it wouldn't go to that either. It won't boot from my XP disc either. Gateway will not help because our warranty is expired, but they did say to try some troubleshooting with some jumper leads. (link) http://support.gateway.com/s/MOTHERBD/Intel2/2521363/2521363mvr18.shtml If anybody will help, I will be greatly appreciative. Thank you for your answer, but that did not do the trick. Any other suggestions?
Help restoring a Gateway MX6625 Notebook with no "Utilities and Drivers" disk.? After four years, I've had to wipe the hard drive and reinstall XP to my notebook computer. Everything was going along fine and then the reinstallation process told me to insert the "Utilities and Drivers" disk. I do not have this disk. I cannot get the computer on the internet at all. The device manager says the driver for the ethernet adapter is not installed. I cannot find a copy of this adapter anywhere on Gateway's site. The device manager doesn't even show the wireless LAN adapter, so even if I found a copy of that driver and burned it to a disk, I have no idea how to install it without seeing the device in device manager. Here is a list of the computers specifications - http://support.gateway.com/s/Mobile/Gateway/6000Series/5379sp3.shtml If someone can just help me get it back on the internet, either wirelessly or via ethernet, I can run an auto-update utility on Gateway.com. PLEASE HELP!
M275 gateway tablet computer formatted need drives to connect on a network!? I got a laptop as a gift with a lot of things on it Ive recently formatted my HDD & re-installed windows xp home edition on to my M275 tablet PC, I didn't back up anything on to Cd's just wanted a fresh start. I lost my Ethernet controller, and Network controller along with sound and much more. but I was just concerned about my computer not being able to hook up to the internet to find drives, I've gone to gateway and downloaded some of the drivers onto my other PC transferred files to the laptop mostly hit and miss. I few but nothing Solid that can recognize what my computer has please help! I believe these are the specs: http://support.gateway.com/s/Mobile/Gateway/M275/5177sp3.shtml Yes, I have tried the driver download section on my specs page.. Im not sure what else there is to do!?
I have a Gateway GT5449E: What does the cable that is connected to the 1st IEEE- 1394a connector go to? I am trying to replace my burnt out motherboard, but I didn't get a duplicate from Gateway, I got an ASUS P5QPL-AM, as it was the only one the salesman at Fry's said I could get. I lost 2 slots for more memory, and the sound is only 3 instead of 6, though not sure what that meant totally. But he assured me that this would be the one to get, as it was the only one they even sold that would work with the CPU I had. I've spent the last 4 hours trying to get everything connected right. I even took photos of each connection as I disconnected it from the old motherboard so I would not have issues when I re-connected. But alas, I have had problems. I was able to figure everything out but this one cord I have. It hooked up to the 1st IEEE- 1394a connector, but there is no pin set up on the new motherboard to match. The writing on the cord doesn't really tell me, it talks about volts or speed or something, unlike the other cord that says it's the USB cord. I hope that someone can help me. I have been going nuts looking it up online and the only thing I could find was this: http://support.gateway.com/s/MOTHERBD/Intel2/4006160R/4006160Rmv.shtml that shows what the "N" slot IS, but not what cord is hooked up to it. Even the manuals for hardware on Gateway don't say what cord is plugged in there. When I follow the cord backwards, it seems to hook up to the front of the machine, but it's hard to see as it's between two drives. The only way to know for sure would be to totally take it apart, and I don't want to have to do that if I don't have to. I also found this: http://usa.asus.com/product.aspx?P_ID=08c0CULpvP1ZM9kT for the new motherboard, but like I said, I can't seem to find something that the chip set will fit to. The only available one that I saw, the pins don't match and then I found out it was for "P", or at least the two cords that were plugged into "P" on the old board. Thanks in advance for any help you might be able to give me! :) I just found out part of the answer... I finally saw online that an IEEE 1394 is a high speed usb type port/cable, so that cable should connect to something like that in front... Not sure what yet, but if all it is is a USB port can I use one of the USB connections so I can at least use the front connections? Needless to say, I'm really mad at the guy at Fry's. He talked down to me to begin with, then tried to talk "big", treating me like I should know this stuff if I was even buying it rather then having someone there figure it out in their stupid service shop.... Might have to just take this motherboard back and get one from Gateway for the extra $$$.... need all my USB ports I have. LOL
NETWORK CONTROLLER FOR Gateway 450ROG Notebook? Been scouting around for a wireless network controller for my Notebook, and my search has yielded no positive results yet. At the Gateway site [http://support.gateway.com/s/Mobile/Gateway/450ROG/3501353nv.shtml] I found so many of such drivers i don't know which to use, and i wouldn't want to try that which will end up in destroying the 'book. Any help?
gateway mx6426 power problem! help please!? Okay. So my laptop is 4 years old and it has a problem. Recently the AC (charger cord) has been loose and it keeps flickering back and forth between charging and not charging until i get it in the right position. Now it is just completely dead. My computer is dead and wont charge. I want to know what the solution you think could be. 1. My motherboard has a faulty plug (where the AC plugs into the hole) 2. My battery is dead and i need to buy a new one. 3. My AC charging cord is broken. Which of the three do you think is wrong? This is my laptop : http://support.gateway.com/s//Mobile/Q106/Blade/1014029Rnv.shtml And help greatly appriecated. Thanks in advance! -tech100_3 ~ mike
Help doing the Gateway Full System Restore? I need to get my computer in a Factory Condition, I have the Restore Disk. I am being guided by this list http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH2/MLXPH2su14.shtml# and i am stuck on step 6. The screen is black and it displays in white words GATEWAY and at the bottom it says "PLEASE WAIT..." i have been waiting for about 30 minutes and it is not taking me to step 7. The mouse moves so i dont think it is frozen. Can someone help me advance to the next step? What can i try?
amd turion x2 rm72 dual core 2.10 ghz gateway ml3108b laptop. will it work? hi i have a gateway ml3108b lappy andi was wondering if the above cpu would work in my computer? and how it stacks up against a pentim 4 because im trying to upgrade my laptop for gaming and already have 2gig ram in 512 of it dedicated to my graphics card video ram. but i need a new processor and most games say they need a pentium 4 or equal so how powerful is the above cpu to a p4 and what price range am i looking at (£)? my lappy specs http://support.gateway.com/s/Mobile/2007/Apache/4006171R/4006171Rsp2.shtml http://support.gateway.com/s/Mobile/2007/Apache/1014494R/1014494Rsp2.shtml help greatly appreciated.
Help with recovering a driver for Gateway GT5404 desktop? I have a Gateway GT5404 deskyop...I uninstalled Vista a while ago and installed XP Home Professional. I have mistakenly deleted the modem driver "PCI Simple Communication Driver"...I was referring to this as a solution: http://support.gateway.com/s/issues/2-2408194883.shtml ..problem is, I'm not able to pull up in a search "Gateway Recovery Center" window. ..when I try to repair/reinstall the driver via Device Manager, it routs me through the Hardware Wizard and prompt me to search online (which I naturally cannot do or prompt me for a local location for the drivers, which I also do not have). Sigh Any suggestions? Even tho I switched OS's to XP, there still is an H: recovery partition, where I thought the driver may be but I cannot seem to access it. (sigh again) anyone w/ more tech savvy than myself able to direct me? Possible to DL from another computer to a flash drive then use that? I'm stumped, and all I have is the little yellow splat in the device manager that tells me the driver is gobe. ANY help appreciated
direct x problems HELP!!!? my pc model is 7330gz, it's a gateway notebook...the game requirements say that it has to have a video card and sound card that are compatible with direct x3d and direct x 9.... i called gateway support and they said that it isnt compatible....what should i do? is there any way around this?
Does Gateway 5200S desktop have the recovery application on it's hard drive? I'm trying to get my aunt's computer up and running and she does not have a recovery disk. From what I have been able to tell, no disk shipped with the computer. I think there is an application on the hard disk itself to clean it off and do a reinstall of the drivers and the OS; it's running XP home. I found this http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH1/MLXPH1su2.shtml, while researching and need to know if it will do the trick. Any help will be appreciated.
System recovery with no disc just link - gateway computer mx6421 windows xp? i was told i could follow this link http://support.gateway.com/s/SOFTWARE/Medialess/MLXPH2/MLXPH2su9.shtml in order to preform a system recovery without the disc since I never received one. However after I hit F11 it asks me to insert a disc. The ONLY disc I did receive says" Gateway Microsoft Windows XP Media Center Edition 2005 Operating System Disc" however once I place that disc in it only reaches 18% and either the computer will shut down uexpectingly or it says certain files need to be aborted or retried. Upon clicking retry I get the same message. When I click abort I am given an option to either start from all over again (which I have done SEVERAL times) or restart (which restarts the computer). I do not know what I can do to fix this. I can not afford to pay gateway or geek squad $200. I was told I have a virus/spyware/malware or something like that on my computer and I've down scans on the drivers, virus scans, system restore and although they say it's gone it is not. Microsoft has assisted me however they are lost as well. (They told me to hit f10 and pick option 2 but I do not have an option 2) just 1, 3, 4 My computer keeps shutting down and gives me a blue screen with white writing I can not read. I would like to preform a system recovery since I have everything backed up. I just want my computer back. =( I've bee dealing with this for over a week and really need some help and hope please =(
Can't find right audio driver for Gateway Laptop for Windows 7? I'm searched the Windows Update database for all the drivers by using the VEN and DEV #'s, but couldn't find any that worked. Here is the hardware ID's, please help! :D PCI\VEN_1002&DEV_4370&SUBSYS_0300107B&… PCI\VEN_1002&DEV_4370&SUBSYS_0300107B PCI\VEN_1002&DEV_4370&CC_040100 PCI\VEN_1002&DEV_4370&CC_0401 I'm using Windows 7 ULTIMATE Additional Details I went to gateway support last night and all the drivers that matched my laptop's serial number would only work for Windows XP. None for Vista or Windows 7.
My Gateway keeps going to a gray screen? I have a NV53 Gateway laptop which I bought a few days ago, and every time it goes into sleep mode for more than 20 mins, it gray screens when I wake it up and freezes that way. Does anyone know what's wrong with it? I called the Gateway tech support people and they didn't help at all.
Replacement Gateway Power Adapter? I have a Gateway MX6121 Notebook and the power adapter that I connect to the electric outlet to recharge the battery is broke. I'm trying to find the right replacement part on Gateway's site but there are some specifications of compatibility. Can someone help me out in finding the right replacement part for my specific notebook? Here are the links: my notebook: http://support.gateway.com/s/Mobile/Q106/Blade/1008851sp3.shtml the replacement parts: http://www.gateway.com/accessories/category/316801.php?seg=hm
Is my Gateway GT5032 worth upgrading? This desktop computers specs are as follows. AMD Athlon 64 X2 Dual Core Processor 4200+ 2.20 GHz 896 MB of RAM 250 GB 7200 RPM IDE hard drive One PCI-Express ×16 One PCI-E ×1 Two PCI Conventional more info from http://support.gateway.com/s/PC/R/5878/5878sp3.shtml GeForce 6100 looking to spend less then 300 on this bitch otherwise ill just buy a new computer any help would be awesome looking for at least 3gb ram and a better video card
AMD PH II X4 940 CPU and Gateway GT5676? My desktop is a GT5676 and I'm trying to upgrade the AMD 9600 processor that came with it to the AMD PH II X4 940 but was told I needed to call Gateway to confirm that it would work. However, Gateway has been of no help to me so I'm wondering if anyone else knows the answer? http://support.gateway.com/s/PC/R/1015332R/1015332Rnv.shtml
Clean Install of Windows Vista, Gateway GM5664, BIOS.. ugh help!? I have a Gateway Model GM5664. I'm not sure what I did to mess it up but it's basically taking 10 minutes to load to the login screen and it randomly locks up during usage for anywhere between 10seconds to a few minutes. Anyway, I am trying to reinstall the operating system off the CD that I got like I used to on my XP laptop, however, its a Vista and a desktop. These are the directions that I am following: http://support.gateway.com/s/software/microsof/vista/7515638/7515638su4.shtml The problem I am having is that I am not being prompted to press any key to boot from CD/DVD. I've been up all night trying to figure it out and I've learned that you need to go into the BIOS options and change the Boot Sequence priorities so that it prompts y ou to press a key to boot from cds/dvds. I guess I'm doing it wrong.. :( can someone help??? All I want is to clean up my less than a year old PC and start over! @marsulein- just tried that and it didnt work (it was f10 for gateway to get to cdrom shortcut bootmenu) i'd select cdrom and then it would just load vista normally :( Well I was just on the phone with a Gateway technician and basically the files that I need to reinstall windows vista and reformat are one of the partitions and not on the CD-Rom. She told me because it is a software issue and not a hardware issue it is not under warranty I only had 90 days for them to help me do it for free. Now they want $35 to help me do it over the phone. If the files are on the computer does anyone know how I am supposed to do this, or if there is anywhere on the Gateway tech support website where I can see how to do this?? I am so lost.
What kind of RAM should I buy? I really need help. I'm trying to fix up an old Gateway Essential 500 - Windows 98 computer for a friend who doesn't have a computer. The computer hasn't been changed so far and has all the factory parts installed. I want to install Linux Ubuntu on this computer, and I also want to install more RAM (it only has 64MB right now). I tried contacting a Gateway support representative and they were anything but helpful, so I need you to help me decide what kind of RAM to buy. The computer's installed memory module specs right now are: 64-MB 100Mhz 64Bit 4-clock CL=2 SDRAM UNBUFFERED DIMM. The motherboard has 3 memory slots and the maximum amount of RAM that can be installed at one time is 384MB. What is the cheapest way I can get some RAM that will be compatible with this computer and make it faster (and where should I buy it). This is the first time I've done this so any help you can offer is much appreciated. This is it: http://support.gateway.com/support/allsysteminfo.asp?sn=001675512
Need help finding out which graphics card my computer can take? Hi, I need to find out which graphics card is good for online gaming (ex: WoW, guild wars, EVE, etc..) My intel graphics controler can run some games like WoW, but nothing like EVE or Guild Wars. I would like to find the best graphics card i can get for my computer that does not go out of my budget (and can run those high end games smoothly and nicely). My parents will only go up to 100 dollars. Here are my Specs and information: Model Number: Gateway MATXHRN NM2 E2000 Serial Number: 0032816811 System: Microsoft Windows XP Professional Version 2002 Service Pack 2. Computer: Intel Celeron CPU 2.40GHz 1.49 GB of RAM. I was talking with a gateway support guy online like 5 months ago, and he told me witch graphics card to get, and i saved it untill i got enough money, but than it was removed and nobody sold it anymore on gateway so i gave up on it. He told me i had a "Half Height" computer desktop. Witch i think is right because my computer is smaller than most desktop's because mine has a processor that usually comes with a laptop.
just installed graphics card and now I have no monitor. Please help!? i have a brand new gateway and of course it came with an inboard graphics card, so I got a hold of gateway support and they explained that i needed to disable my on board graphics driver in safe mode, shut pc down and then install the new graphics card. the problem, I think, is that the new graphics card has no driver and I have no monitor to install one!!! Please, someone tell me what to do. thank you! ok, I finally booted into safe mode from original outlet (not the new graphics card). so now do I download the driver for the GeForce 6200? ok, once in integrated peripherals, do I go to onboard devices and disable HD audio? and then go to pci config and change from onboard to PCI slot?
when i got my computer i had dolby soundroom, now i don't what do i do? basically, when i first got my gateway fxp7915u, i had dolby soundroom preinstalled. However, I had to reinstall windows 7 using recovery disks due to a wifi adapter issue in first installation. The second time, after i finished installing os and drivers/apps cd, everything worked fine except dolby soundroom. Why is this? On my system specs sticker, the dolby soundroom logo is there, so i don't know why i dont have it anymore... any help would be great p.s. i already talked to gateway support...no help. i also installed sound driver again, but no dolby soundroom THANKS SO MUCH!!!! anna... stop spamming anna... stop spamming
I need to know which drivers I should use for my laptop.? Now, I have a Gateway MT6704 notebook laptop. It was pretty good, but the hard-drive crashed, well... hard. So I buys me a new, blank one, and since I just loved XP so much more than the Vista that came with it, I wanted to install XP. Lo and behold, the joker of a salesman cunningly sold me a SATA hard drive, which all you techies out there know doesn't even recognize XP because it's a chump drive in that sense. I know exactly what to do, how to slipstream this onto a copied XP disk and burn an image onto a data disk, but I don't know which drivers I need to use. The stupid drivers package I downloaded from their site comes with 20349830984 (exaggeration) different drivers, which blew my mind. Any help? Gateway support sucks, I know more about computers than the joker helping me. I also installed the HDD properly, with the aid of an IT Note: My laptop HDD is totally blank, no OS or anything. Note: 16k-zx81, those were the drivers I did download from the website, except I don't know which to use. I tried all of them, and then the ones that ended in XP, and then the exact file I saw in a screenshot of someone from softpedia that did it.
PC Error Message. Reboot and Select proper Boot device....? ............or Insert Boot Media in selected Boot device and press a key. I have not added any knew hardward or software. I shut my computer down one night and the next morning recieved this message. Nothing is unplugged and there isn't a CD in the CD Drive. No power outages have happened either. I have a Gateway LX series but that is all I know since I don't have the box or manual and the PC won't start up to get more information. Any help would be greatful since Gateway support seems to have no idea how to answer my question. I don't think my computer is recognizing my hard drive. It shows 3 devices; CD/DVD: 4M-Optiarc DVD RW AD-720, USB: Generic-Compact, Network: B02 D00 Yukon PXE. Nothing says, Hard Drive or HDD or HD.
Does anyone know the address of Gateway Tech Support? I hate the tech drones are REALLY pissing me off and I want them to know I won't give up until they give me the answer I need. Thanks! I want the address for the building where the tech droids work, I don't want to send a product or anything.
Customer service support for Gateway computers? Please read my question, “What has happened to Gateway products and support? I noticed others were unhappy with Gateway support and products. Any others? You would think for the price you pay the service would be better. I can’t deal with being on the telephone or on –line for hours just to reach customer service or technical support. I can’t deal with people I can not even understand. I don’t want a Tech who tells me to mail in my laptop or desktop as a means of resolving technical issues. I can’t let go of my computer for several weeks because Gateway stopped using a local contractor for minor repairs and service.
Does anyone know how to reach Gateway support without a laptop serial number? Bought a Gateway laptop about 13 months ago via Best Buy. There is not a Gateway serial number ANYWHERE on the unit. Laptop got a virus and I need to order the system recovery disk from Gateway but cannot access Customer Support/Tech Support/phone customer support without a serial number. Contacted Best Buy and requested they send copy of original receipt as it may contain serial number, but that is going to take 2 weeks. Any thoughts? Really people? Do we have to be so accusatory when I am looking for help? It's not my computer - it was a gift. There are 2 blank stickers on the back which appear to have been where the SN# should have been. It's not there. So, if anyone has anything informative to contribute - I would appreciate it. Da Guy - Thank you for that information. I will file it away for future use. Unfortunately, the Gateway only boots to a black screen...which is why I need recovery disks from Gateway.
What Printers Does Gateway Laptop's Support? i have a gateway laptop mx8000 series and im looking to get a all in one canon printer but i was wondering if the laptop would work with it im not sure any help works thanx guys
Driver support? gateway computer dowgrading to xp? okay so jus recently i bought another HDD. i wanted to dual boot xp on my old drive. but when i installed it there was question marks in the device manager concerning my Ethernet controller, pci device (2), SMBUS controller and video controller. My motherboard came with a gateway computer and i believe the drivers are on the windows vista cd that came with it. i also visited the gateway website looking for drivers for my motherboard, but it only supports vista. So my question is. how will i get drivers for xp? is it possible to download a driver from a similar chipset of my motherboard? btw my mb is a: http://support.gateway.com/s/MOTHERBD/INTEL/4006158R/4006158Rnv.shtml * also, when i installed xp, there was no internet, and i did try connecting. what drivers will i need? *** also, i have windows 7 beta working. and there are no driver issues, internet is fine, video card is working, etc.
Can my Gateway GT5034 support an external SATA hard drive? They say USB & Firewire external drives are a little s-l-o-w because of their connection to the computer. The SATA external drives are the fastest external type, as I understand it. My Gateway GT5034 has all kind of ports but I don't know if SATA is one of them. Anyone???
How much would you pay for a 1 year old Gateway MX3215 in very good condition? For example if you saw it for $350 would you just skip it but if you saw it for $250 would you be complelled by the price, to "buy it now"? The seller claims it's in very good condition, no scratches, battery life is 2 hours, comes with original box and paperwork. ..I'm not asking how much the notebook is worth. I'm asking, how much you would pay? http://support.gateway.com/s/Mobile/Q106/Magic/5948nv.shtml Best wishes, pup .
Will the Gateway SX2800-01 be able to support Starcraft 2? I would just like to know if the graphics card in the Gateway SX2800-01 will be able to support Starcraft 2. Here are the specs to the computer : http://www.bestbuy.com/site/olspage.jsp?skuId=9352336&st=Gateway+SX2800-01+&lp=1&type=product&cp=1&id=1218089773975 And here are the Starcraft 2 system requirements : http://starcraft.incgamers.com/forums/showthread.php?t=497 I would just like someone to tell me if this Gateway computer can support Starcraft 2 based on those specs, and the games requirements thank you in advance.
Anyone ever used Gateway fee based support? I opened up a chat support session on gateway because my laptop screen is flickering (almost like it is not reading the ac adapter). The charge light comes off and on and the screen turns dim and bright as if I am plugging and unplugging it over and over. On top of that, the touch mouse pad seems to be haywire. The tech person only wanted me to use the fee based support. Is it worth it? Will they charge an outrageous amount and take longer to fix it since they charge by the amount of time? Anyone ever had a positive/negative experience?
Anyone know the direct number for Gateway "Level 2" customer support? Hi! Does anyone who has dealt with Gateway know the direct number for their "level 2" customer support aka "service operations" or speaking to a "supervisor"? In order to access "Level 2" and wait for an hour for someone to pick up, I have to first contact "Level 1" at a 408 area code. It would be nice if I could bypass the "Level 1" and save some time in the process. I gave up on the phone tonight waiting for Level 2, and called back after 9pm Eastern time only to find that Gateway's Level 2 closes at 7pm Mountain time. Ugh!!! Also, maybe someone also knows a 1-800 number to save on long distance charges? Thanks.
Whats wrong with Xbox Live and Netgear Gateway? I have a Netgear CG814WG v2 Gateway supplied by Comcast and everytime I try to play Halo 3 I can only play 2 on 2s because Im guessin my gateway cant support 16 player matches, I could play for a while then I disconnect. Is there any way to fix this problem?
Computer Power Supply Support for Gateway PC Desktop? I just purchased this Gateway computer. http://www.newegg.com/Product/Product.aspx?Item=N82E16883113079 Now my question is that I realize that it came with a 300 watt power supply. I have several PCI slots to add extra cards, however if I wanted to add a higher end video card and also TV Tuner card, will this power supply be enough to handle these add ons? Or would it be wise to upgrade to a stronger power supply? Thanks to all the help in advance!
How do I record from my 8mm handycam to the gateway LX6200-01? I have a gateway LX6200-01, I'm getting fed up with their support. I can't find any documentation on how to record from my camcorder to the PC. This is the main reason I bought this PC. This PC is suppose to do everything. The more I look into this the more disappointed I get about the PC and Gateway in general about their support.
My onboard graphics died how do i install my new video card w/ out visual support? So basically my on board graphics card died which is built in to the motherboard so I inserted a new hd one diamond HD 4350 into pci express slot but still monitor shows "no signal", monitor is fine I need a way to disable old video card drivers but i can't do that with out video support I have a Gateway GM5072 Media Center Pc Windows Xp any solutions or suggestions?
How good is gateway? I am going to buy the gateway tablet pc and i was wondering how good are gateway laptops? Support your answer!
I am having sound problems with my Gateway Laptop? I downloaded the AC97 Driver from the gateway support website when I click install it says failure under the results tab. i dont know what else I can do to install sound into my laptop, someone please help
How do i find the radio control switch for a gateway laptop? I have a gateway laptop model number MX6128 and it is not letting me connect to internet. When I try it tells me that the radio is disabled, that I need to enable the radio control switch. I have looked all over for this and even searched the computer help and support but can not find any thing. This is driving me insane. Can anyone tell me how to fix this problem?
what is the motherboard of a gateway m 2625 u? i really need to know this quick cause i need to order one .....the specs are ( 4gb RAM, 160HD, AMD turion x2 64bit, ATI RAdeon premium graphics Vista home premium http://support.gateway.com/s/Mobile/2008/MSeries/M-2625u/M-2625unv.shtml
I need help indentifying this gateway computer? My parents got it from Rentway back in 2002-2003. The tower had a black stand on it, and you could set it up or set your monitor on top of it. It was brand new when we got it, but took it back due to Rentways poor customer support. please tell me what it was!
What is your opinion of Gateway computers? I'm looking to get a new PC for my house but don't want to spend too much. Just need something basic and simple. I know someone with "gently used" Gateway E 1600 computers. What's your experience with Gateway in general? How long do they last? Is tech support okay? Any help or opinions would be appreciated!
does gateway sell cheap laptops? does gateway sell laptops that can break easily? and is gateway support good? I'm changing from HP to gateway and was wondering.
Two very similar Gateway notebooks, need help deciding...? M6931 http://support.gateway.com/s/Mobile/Q106/BladeC/1013918Rsp2.shtml MT6730 http://support.gateway.com/s/Mobile/2008/OasisSR/1015099R/1015099Rsp4.shtml I can get either for about same price, within forty bucks of each other. I see differences, such as processor types, 667 MHz vs 533 MHz type 2GB RAM, Intel® Graphics Media Accelerator X3100 as opposed to Intel® Graphics Media Accelerator 950, etc. The 6931 runs XP Home Media Center, the 6730 runs Vista Premium. Thnx in advance for opinions
Help with a Gateway 450ROG notebook? I need to get a HDD for this computer. Once i bought a 120GB seagate but when i tried to install the OS it said it did not detect the HDD. It is running windows XP. I have been told that there are no size caps with HDD. However, this gateway webpage seems to disagree. (http://support.gateway.com/s/Mobile/SHARED/2900728su4.shtml). Does this page mean it cannot hold over 80Gb or is that just the largest shipped. If there is a cap (which with XP i have been told there isn't) is there a way I can get around it?
I have a major computer problem and need help fast? I turned on my laptop the other day to find an error message on the screen saying the administrative profile had trouble loading and to hit ok to continue....when i hit ok my whole computer restored itself without my permission and got rid of all my pictures i had of my 2 month old daughter including her birth....i just want the pictures back please someone if there is anyway to get them back help me out....i called tech support for gateway and they told me they couldnt help cuz my warrenty expired
Why do my payment gateway bill contain extra charges? I just got my first monthly bill and I was horrified to discover that I was charged $10 for monthly statement and $50 for help support fees. The sales people never informed me about this charges when I signed up for them. Why do my payment gateway bill contain extra charges?
10 points to who can answer this the best,about making a gateway recovery cd? someone please help me my gateway recovery cd is to scratched an i have typed my serial number in on this gateway site an i need to know which parts to download an hw do i burn them an turn them into a recovery cd to really make a legit recovery cd to recover my gateway to factory settings with windows xp home edition http://support.gateway.com/support/drivers/mydl.asp?tab=MY&os=Windows%20XP
Powered by Yahoo! Answers