Gateway Support Knowledge Base
Does anyone know the address of Gateway Tech Support? I hate the tech drones are REALLY pissing me off and I want them to know I won't give up until they give me the answer I need. Thanks! I want the address for the building where the tech droids work, I don't want to send a product or anything.
Customer service support for Gateway computers? Please read my question, “What has happened to Gateway products and support? I noticed others were unhappy with Gateway support and products. Any others? You would think for the price you pay the service would be better. I can’t deal with being on the telephone or on –line for hours just to reach customer service or technical support. I can’t deal with people I can not even understand. I don’t want a Tech who tells me to mail in my laptop or desktop as a means of resolving technical issues. I can’t let go of my computer for several weeks because Gateway stopped using a local contractor for minor repairs and service.
Does anyone know how to reach Gateway support without a laptop serial number? Bought a Gateway laptop about 13 months ago via Best Buy. There is not a Gateway serial number ANYWHERE on the unit. Laptop got a virus and I need to order the system recovery disk from Gateway but cannot access Customer Support/Tech Support/phone customer support without a serial number. Contacted Best Buy and requested they send copy of original receipt as it may contain serial number, but that is going to take 2 weeks. Any thoughts? Really people? Do we have to be so accusatory when I am looking for help? It's not my computer - it was a gift. There are 2 blank stickers on the back which appear to have been where the SN# should have been. It's not there. So, if anyone has anything informative to contribute - I would appreciate it. Da Guy - Thank you for that information. I will file it away for future use. Unfortunately, the Gateway only boots to a black screen...which is why I need recovery disks from Gateway.
(does not support VGA CARD) upgraded and installed a video card to my gateway...? I have a gateway 831GM desktop (bought it in 2005) So i decided to upgrade the video card with a GeForce 7200 GS (Nvidia product) I placed it in the PCI express x16 slot, secured and fastened. So when i went to turn it on I placed the CD in, and i get a message saying "Sorry but we do not support your VGA card" I dont know what to do? should i call gateway support? or Nvida?? Or is there another alternative? Thanks!
What Printers Does Gateway Laptop's Support? i have a gateway laptop mx8000 series and im looking to get a all in one canon printer but i was wondering if the laptop would work with it im not sure any help works thanx guys
online sms gateway support? is there any online sms gateways are available? means if i create a php code for sending sms in india, is anyone can suggest a gateway for may code?
!! GATEWAY TECH SUPPORT WON'T HELP ME!, I need the sound driver for a Gateway Laptop P-6822 for XP. Sigmatel I tried Intel's, Gateway's, everybody's drivers, none of them will install on my P-6822. I it is not a very common model at this point, but I am really dissapointed about Gateway's Tech Support, first they treated me like a thief because the serial number on my NEW laptop didn't show up on their database, and second, because the Laptop came up with that slow Windows Vista OS, which does'nt run smooth like XP not even in my 1.5ghz Core2Duo 2Gb Ram laptop...it takes like 5 minutoes just to load the startup screen!!! So finally I decided to get back everything to XP, and the computer run amazing!!, but I am unable to get the sound driver specifically to work, I've got everything else from manufacturer's site directly, but Sigmatel, IDT nor Gateway will give me tech support for this new chipset under XP!!! DOWN OLIGOPOLY!
Driver support? gateway computer dowgrading to xp? okay so jus recently i bought another HDD. i wanted to dual boot xp on my old drive. but when i installed it there was question marks in the device manager concerning my Ethernet controller, pci device (2), SMBUS controller and video controller. My motherboard came with a gateway computer and i believe the drivers are on the windows vista cd that came with it. i also visited the gateway website looking for drivers for my motherboard, but it only supports vista. So my question is. how will i get drivers for xp? is it possible to download a driver from a similar chipset of my motherboard? btw my mb is a: http://support.gateway.com/s/MOTHERBD/INTEL/4006158R/4006158Rnv.shtml * also, when i installed xp, there was no internet, and i did try connecting. what drivers will i need? *** also, i have windows 7 beta working. and there are no driver issues, internet is fine, video card is working, etc.
Gateway Technical Support #? I just got a laptop, and its not even four weeks old yet, and its a gateway. It has recently crashed, due to who knows what (I haven't even gone on the internet with it yet!). I spent a large sum of money on this computer and it took a lot of saving. I am pretty bummed out, so if you could help me and give me the technical support number that would rock!
Can my Gateway GT5034 support an external SATA hard drive? They say USB & Firewire external drives are a little s-l-o-w because of their connection to the computer. The SATA external drives are the fastest external type, as I understand it. My Gateway GT5034 has all kind of ports but I don't know if SATA is one of them. Anyone???
How much would you pay for a 1 year old Gateway MX3215 in very good condition? For example if you saw it for $350 would you just skip it but if you saw it for $250 would you be complelled by the price, to "buy it now"? The seller claims it's in very good condition, no scratches, battery life is 2 hours, comes with original box and paperwork. ..I'm not asking how much the notebook is worth. I'm asking, how much you would pay? http://support.gateway.com/s/Mobile/Q106/Magic/5948nv.shtml Best wishes, pup .
Will the Gateway SX2800-01 be able to support Starcraft 2? I would just like to know if the graphics card in the Gateway SX2800-01 will be able to support Starcraft 2. Here are the specs to the computer : http://www.bestbuy.com/site/olspage.jsp?skuId=9352336&st=Gateway+SX2800-01+&lp=1&type=product&cp=1&id=1218089773975 And here are the Starcraft 2 system requirements : http://starcraft.incgamers.com/forums/showthread.php?t=497 I would just like someone to tell me if this Gateway computer can support Starcraft 2 based on those specs, and the games requirements thank you in advance.
Will my Gateway RS780 motherboard support DDR3 ram? I have been searching online for new ram because I currently only have DDR2 400mhz and found some DDR3 1333mhz for cheap for upgrading. The processor is an AMD Phenom II X4 925 2.8ghz. I have read about the RS780 lots recently and some sources say it does support DDR3 and some say it only supports DDR2. i want to be 100% sure before i make a purchase. Motherboard: Manufacturer: Gateway Model: RS780 Chipset: AMD 780G Southbridge: AMD ID439D LPCIO: ITE IT8718 BIOS: Brand: American Megatends Inc. Version: P01-A1 Date: 04/24/2009
Anyone ever used Gateway fee based support? I opened up a chat support session on gateway because my laptop screen is flickering (almost like it is not reading the ac adapter). The charge light comes off and on and the screen turns dim and bright as if I am plugging and unplugging it over and over. On top of that, the touch mouse pad seems to be haywire. The tech person only wanted me to use the fee based support. Is it worth it? Will they charge an outrageous amount and take longer to fix it since they charge by the amount of time? Anyone ever had a positive/negative experience?
Gateway 552GE Support? I own a Gateway 552GE desktop computer but am not sure what the limit i can add for sdram is. I want to bring it from 512MB to 4gb but i was told that it would only use 2.5gb if i did that instead of all 4. A friend told me this and i wasnt sure whether they were right or not. thought id get a second opinion.
Will this Gateway laptop support these games (specfic laptop model and games in details)? http://www.bestbuy.com/site/Gateway+-+Laptop+with+AMD+Athlon%26%23153%3B+X2+Dual-Core+Processor+-+Cherry+Red/9568602.p?id=1218125776517&skuId=9568602&st=gateway%20laptops&cp=1&lp=4 Gateway laptop with AMD athlon X2 Dual core Processor The games that I want to know are compatible with this lap top are: Call of duty modern warfare 2 Left for dead 1 and 2 I may get this laptop for christmas but I want to know if it's compatible with these games because if it is it will work for me because it already has office etc. Thanks very much for any help given!!!!
(computer professionals) Can my gateway GT5222E support a GeForce GTX 480 grphics card? Hello fello yahooians i am doing upgrades on my computer a Gateway GT5222E i upgraded the cpu, got 4 gb of ram installed and get a 500gb hard drive. All i wanna know about now is about what graphics card i should install i want the latest and greatest for the new games, i have about $450 for christmas to spend on the card.Well i know the Nvidia GTX480 will fit in my computer because thier both PCI.E 2.0 but will it be compatibale with it? Btw The operating system is XP Professional.
My Gateway keeps going to a gray screen? I have a NV53 Gateway laptop which I bought a few days ago, and every time it goes into sleep mode for more than 20 mins, it gray screens when I wake it up and freezes that way. Does anyone know what's wrong with it? I called the Gateway tech support people and they didn't help at all.
Whats wrong with Xbox Live and Netgear Gateway? I have a Netgear CG814WG v2 Gateway supplied by Comcast and everytime I try to play Halo 3 I can only play 2 on 2s because Im guessin my gateway cant support 16 player matches, I could play for a while then I disconnect. Is there any way to fix this problem?
Computer Power Supply Support for Gateway PC Desktop? I just purchased this Gateway computer. http://www.newegg.com/Product/Product.aspx?Item=N82E16883113079 Now my question is that I realize that it came with a 300 watt power supply. I have several PCI slots to add extra cards, however if I wanted to add a higher end video card and also TV Tuner card, will this power supply be enough to handle these add ons? Or would it be wise to upgrade to a stronger power supply? Thanks to all the help in advance!
How do I record from my 8mm handycam to the gateway LX6200-01? I have a gateway LX6200-01, I'm getting fed up with their support. I can't find any documentation on how to record from my camcorder to the PC. This is the main reason I bought this PC. This PC is suppose to do everything. The more I look into this the more disappointed I get about the PC and Gateway in general about their support.
What Printers Does Gateway Laptop's Support? i have a gateway laptop mx8000 series and im looking to get a all in one canon printer but i was wondering if the laptop would work with it im not sure any help works thanx guys
Anyone know the direct number for Gateway "Level 2" customer support? Hi! Does anyone who has dealt with Gateway know the direct number for their "level 2" customer support aka "service operations" or speaking to a "supervisor"? In order to access "Level 2" and wait for an hour for someone to pick up, I have to first contact "Level 1" at a 408 area code. It would be nice if I could bypass the "Level 1" and save some time in the process. I gave up on the phone tonight waiting for Level 2, and called back after 9pm Eastern time only to find that Gateway's Level 2 closes at 7pm Mountain time. Ugh!!! Also, maybe someone also knows a 1-800 number to save on long distance charges? Thanks.
How good is gateway? I am going to buy the gateway tablet pc and i was wondering how good are gateway laptops? Support your answer!
I am having sound problems with my Gateway Laptop? I downloaded the AC97 Driver from the gateway support website when I click install it says failure under the results tab. i dont know what else I can do to install sound into my laptop, someone please help
How do i find the radio control switch for a gateway laptop? I have a gateway laptop model number MX6128 and it is not letting me connect to internet. When I try it tells me that the radio is disabled, that I need to enable the radio control switch. I have looked all over for this and even searched the computer help and support but can not find any thing. This is driving me insane. Can anyone tell me how to fix this problem?
what is the motherboard of a gateway m 2625 u? i really need to know this quick cause i need to order one .....the specs are ( 4gb RAM, 160HD, AMD turion x2 64bit, ATI RAdeon premium graphics Vista home premium http://support.gateway.com/s/Mobile/2008/MSeries/M-2625u/M-2625unv.shtml
does gateway sell cheap laptops? does gateway sell laptops that can break easily? and is gateway support good? I'm changing from HP to gateway and was wondering.
How do I refresh the gateway to my Comcast internet? I have had Comcast high speed internet for about a year now, and it's always worked fine. But now my secondary computer doesn't seem to get the connection from my main computer with the wireless modem. I called the support crew (hehe), and they told me to refresh the gateway. I thought I knew how to... But I tried, and it turns out I have no idea how. Help please? =/
Why do my payment gateway bill contain extra charges? I just got my first monthly bill and I was horrified to discover that I was charged $10 for monthly statement and $50 for help support fees. The sales people never informed me about this charges when I signed up for them. Why do my payment gateway bill contain extra charges?
What is your opinion of Gateway computers? I'm looking to get a new PC for my house but don't want to spend too much. Just need something basic and simple. I know someone with "gently used" Gateway E 1600 computers. What's your experience with Gateway in general? How long do they last? Is tech support okay? Any help or opinions would be appreciated!
10 points to who can answer this the best,about making a gateway recovery cd? someone please help me my gateway recovery cd is to scratched an i have typed my serial number in on this gateway site an i need to know which parts to download an hw do i burn them an turn them into a recovery cd to really make a legit recovery cd to recover my gateway to factory settings with windows xp home edition http://support.gateway.com/support/drivers/mydl.asp?tab=MY&os=Windows%20XP
Who has the best tech support for laptop computers? I currently have an old Dell (Inspiron 3800) and their technical support is a nightmare. A new lap top is in my future. When something goes wrong I want to be able to get the kind of support that will fix the problem, not make it worse. I'm looking at HP and Gateway and would appreciate feedback from users of these 2 brands in particular.
Will the sims 3 work on my laptop? Its a Gateway, model number: MT6707? Here are the specifications for my Laptop from Gateways website. http://support.gateway.com/s/Mobile/2007/Oasis/1014360R/1014360Rsp3.shtml Please tell me if the game will work or not. Darn. Would I have to buy a new laptop, or can I just download or buy something for my laptop? I do have a desktop, its an HP model number a520n. Here are its specifics fro HP's website. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00067795&lc=en&cc=us&dlc=&product=404643
Gateway 6021GZ Notebook Driver Problems? I recently reformatted my laptop and installed a different version of XP that I purchased separately. During the installation process I noticed that the alpha-keyboard was causing some problems. This particular Gateway notebook has a special keyboard function whereby you can substitute numbers for certain letters by using a Function (Fn) key. But now these numbers are replacing the alpha keys permanently; for example, the 'U' key is now displaying 4. The only way I can get letters to show is by using the 'Fn' key while typing. These effects should be opposite. I installed all the drivers from the Gateway Support website, and still the same thing. Does anyone have any idea how I can fix this?
Help with gateway desktop computer? My computer's device manager has yellow question marks by -ethernet controller -pci simple communications controller -sm bus controller -video controller how can i reinstall them? the recovery cd is letting me do it. I'm on a gateway labtop right now. Also is there any way I can download it on here and then burn it to the desktop so it can work. Gateway support isn't helping me. Should i just bring it to comp usa and pay $99 for them to fix it. PLEASE HELP!!!! when i delete it and then reboot it, it is saying i need to use the internet to install them again. BUT THERE IS NO INTERENT ON THE DESKTOP how do i know what ethernet controller I need to get? my computer model on gateway doesn't have any ethernet downloads listed
Gateway Profile 3 Memory Upgrade? one of my relatives has a Gateway Profile 3 computer that he is trying to put some additional memory in. http://support.gateway.com/support/manlib/Profile/Profile3/8508183/8508183.htm He got one 512MB PC133 SDRAM but it is only showing 256MB available. he can live without the other 256MB if there is a hardware limitation of only 256MB per slot. The main thing, though, is he gets a warning/error when he boots about the system memory running at 100MHz and the physical ram being 133MHz (I don't have the exact error text). The computer still boots and works ok, but this is a keyboard response that needs taken every time he boots. Does anyone know how we can remove this message, since from the specs and support at Gateway we should be able to use PC133 in the computer? Gateway support hasn't been much help. I think it is AMI Bios version 2.01a
Memory upgrade ? on gateway mx3225 laptop? Ok, my laptop running XP Pro is a little lean in the memory department with 256MB, checked the gateway support site, and it says my system can handle a max of 1GB, so I got a compatible 1GB memory stick, open it up, stick it in, and the system will not boot. I removed the 1GB and replaced the 256MB stick and system works fine. I even returned the 1GB and got another. Same deal. any ideas? The system only has one memory slot as per gateway.com and the manual
Gateway MA3 wirless drivers? I have been looking all day for my laptop's wireless drivers but still can't find anything..I went to the gateway support site but still can't locate the download...can any one help me find these drivers
Need to install Windows XP on a Gateway WinVista laptop. But the xp install disc can't find the hdrive. Help? The laptop is a Gateway MT6707. Ok, the reason for this is because most of my devices (midi controllers, and soundcards) doesn't have any available drivers for Vista. My last resort is to reformat and just to install win xp. The problem though, is that the hard disk is SATA, and booting up from the winxp installation disc can't seem to recognize it. I found a driver for the hard drive, but it seems to be designed only if you are in a WinXP WinVista shell. http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10022&model=11053&os=10406&type=10093 I've read a topic here in answers that I need to press F6 during the XP installation to point the installation program to a floppy that contains the drivers. The laptop doesn't have floppy drives. can someone help please? I really need to install xp. Thanks.
What Printers Does Gateway Laptop's Support? i have a gateway laptop mx8000 series and im looking to get a all in one canon printer but i was wondering if the laptop would work with it im not sure any help works thanx guys
Is there anything I can do so my computer will support IE8? I have a 2002 Gateway desktop that runs with Windows XP SP 1. SP 1 doesn't support IE 8 or iTunes, and I would really like for my comp to have them. I already tried download SP 2, but I had to unistall it. Is there anything else I can do?
What type of RAM should i buy for my Gateway computer??? (click for more info)? What type of RAM should i buy for my computer? Computer Information listed below: Computer Name: Gateway GM5066E Motherboard: Intel Corporation D945GCZ AAD41668-502 For more information about my computer, go to http://support.gateway.com/support and type in "CCZ63 810 00535" in to the serial panel and it will bring up all the information about my computer that you will need.
How do I hook up my Gateway laptop to my HDTV? I have a Gateway laptop manufactured in 07, 3GB Ram, just really awesome laptop, i'm trying to figure out how to hook it up to my hdtv.....i have the cord that i beleive is the VGA cord.....and i hooked it up to the tv, tried to match the resolution on my laptop with the ones supported by the tv and nothing happened. any insight?
Powered by Yahoo! Answers