I purchased a Gateway laptop from Best Buy about 2 years ago. The system came pre-loaded with Microsoft Vista. I have been using Vista the last 2 years and finally got fed up with it. I decided to purchase XP and install on my Gateway. The installation went good and my laptop is running great the problem is that the video driver included w/ XP will not 1024 x 768. My sound does not work and my built in wireless connection does not work. I tried to call Gateway yesterday and they asked for my serial number. When I looked on the bottom of the laptop the white sticker where it was supposed to be has completely faded off and cannot be read. The customer service girl then hung up on me. I found Gateway's driver download page but I do not know the model or the serial number for my machine. I know that it is a t-series but there are over 20 t-series Gateway laptops. I am concerned that I will not be able to fix the driver issues. Here is my question... Is there any other place to locate the serial number or model number? I have already thrown away my box and the restore disk that came with the computer is buried in storage. I think I can get the drivers with the model number but I cannot locate the model number either. Is there any way to find the model number or serial number once it has worn of the bottom of the computer? Any where I can go in windows to locate the name of the components I need the drivers for? Here is what I do know about my system: Gateway Laptop T-series Centrino Core 2 Duo T5250