Gateway Parts

Can I take any legal action against Gateway?

I have a Gateway laptop computer. I bought the computer about a year and a half ago. Within a week of owning this laptop, the hard drive completely died. It was under warranty then, so I had no problem replacing it. However, my warranty was up in August of 08. Here we are six months later and my hard drive died AGAIN! This is ridiculous. Laptops are big ticket items that people can not afforf to replace. I have had this laptop about two years now and that fact that it has already stopped working twice really bothers me. Can I take legal action against this company? I have read reviews where this has happened to A LOT of people. I can't even get help from Gateway without having to pay. I should have backed up all of my information. I lost all of my picutres, all of my school work, and now about seven hundred bucks. I feel like I am entitled to some kind of reimbursement or help.

Public Comments

1. These are the risks that you take with electronics. You should have backed it up.
2. Send a letter to the President (CEO) of the firm. Shockingly this works sometimes and is a lot easier than small claims court. But small claims court is only $40 to file and once you file they will likely pay for your new hard drive since it is cheaper than 1 hour of legal fees.