Gateway Parts

Does HP Warranty end after a computer part is replaced?

I bought my computer less than a year ago and the hard drive failed. Since it was in warranty they sent a new one. Now my power supply has failed and when I contacted them they said my computer is out of warranty. Is it because I already used it once for the hard drive? When I use the HP Warranty Check Website: it says Status: Active but at the bottom it says "Product out of Warranty"

Public Comments

  1. No, it's not out of warranty because you used it for the hard drive. You could use the warranty to fix a dozen issues, if that many came up. If your warranty is for one year, and you're sure it's been less than that, contact HP about it. Your warranty should still be valid. The only other thing I can think of is this: did you modify your laptop in any way? Did you open the case and change something? If so, it's possible they noticed this fact when servicing your computer, and voided your warranty because of it. I doubt this though, because they probably wouldn't have even fixed the first issue at all in that situation.
Powered by Yahoo! Answers