Gateway Parts

HP Laptop mouse clicker broken?

My HP Pavilion Notebook model (1P) NV075UA has a broken right and left clicker. How can I go about finding a replacement part? My HP laptop is brand new, but is used excessively for my work. I would greatly appreciate it if you gave me the link to the replacement part on the HP website.

Public Comments

1. You mean the touchpad clickers I assume. Should be able to order the part(s) off off the HP website. Top cover (includes TouchPad and TouchPad buttons, and speaker assembly): For use only with computer models equipped with a fingerprint reader, Onyx 512828-001 For use only with computer models not equipped with a fingerprint reader, Onyx 511888-001 For use only with computer models equipped with a fingerprint reader, Moonlight White 518108-001 For use only with computer models not equipped with a fingerprint reader, Moonlight White 518109-001 For use only with computer models equipped with a fingerprint reader, Espresso Black 518788-001 For use only with computer models not equipped with a fingerprint reader, Espresso Black 518789-001 Cost 85.50 "Chassis top cover (upper case) assembly (IMR, Espresso Black) - Contains the touchpad circuit and speakers" From parts page: http://h20141.www2.hp.com/hpparts/Search_Results.asp?mscssid=FF05228EDF8E4EAF8F8043757AE02DBB Maintenance and service guide: http://h10032.www1.hp.com/ctg/Manual/c01758220.pdf
2. Are they physically broken or just not working. Because if no physical abuse is apparent you have two options. 1) Reinstall the drivers for the touch pad, I have seen these available from HP's website. 2) Since you say it is new then this issue should still be covered under warrenty. I have delt with HP in the past on another laptop issue and they sent me a prepaid box. I slapt my laptop in that they arranged a FedEx guy to pick it up and a week later I had a knock at my door with my laptop back good as new. Now if there is physical abuse apparent then you know that the physical parts of it could be broken and another reason I asked this is because the physical damage would probably void the warranty from HP to fix it.